Last updated: October 2026
Privacy policy
1. Information we collect
When you submit an inquiry through our contact or booking forms, we collect your name, email address, phone number (if provided), and event details. We use this information solely to respond to your inquiry and provide our services.
2. How we use your information
We use the information you provide to respond to your inquiries, provide quotes, and communicate about potential bookings. We do not sell, trade, or share your personal information with third parties.
3. Data storage
Your data is securely stored using industry-standard encryption. Inquiry data is retained for up to 12 months after the last communication, after which it is permanently deleted.
4. Cookies and third-party services
This website uses essential cookies, and Google Analytics to understand how the site is used. We do not use advertising cookies. The enquiry form is protected by Google reCAPTCHA, which checks that submissions come from people rather than bots; its use is subject to Google's Privacy Policy and Terms of Service.
5. The chat assistant
The chat button opens an assistant that answers questions about gigs and bookings. The messages you type are sent to Pinecone, the service that runs the assistant, so it can write a reply. This website does not save a copy of your chat. Please don't put personal details such as phone numbers or addresses into the chat; use the enquiry form for those.
6. Videos
Videos on the Media page are YouTube videos. Nothing is loaded from YouTube until you press play, and then it comes from YouTube's privacy-enhanced domain (youtube-nocookie.com), which is subject to Google's Privacy Policy.
7. Your rights
Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. Contact us through the enquiry form to exercise these rights.
8. Contact
For any privacy-related questions, please contact us through the enquiry form.